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Cookies Policy
This Cookies Policy explains how Casino Mate uses cookies and similar technologies when you visit or use its website. It should be read together with our Privacy Policy and any applicable Terms and Conditions. Cookies help a website function, remember preferences, understand usage and provide a smoother online experience. This policy describes the general categories of cookies that may be used, the choices available to you and how changes to cookie settings may affect your experience.
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1. What are cookies?
Cookies are small text files placed on your computer, mobile phone, tablet or other device when you visit a website. They allow the website to recognise your device and remember certain information about your visit. Some cookies are stored only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until you delete them.
In this article
The term cookies may also include similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can collect information about how a website is accessed and used. In this policy, we use the word cookies to refer to cookies and similar technologies unless we state otherwise.
Cookies do not usually contain information that directly identifies you, such as your name or full contact details. They may be linked with other information that we hold about you, however. The way this information is handled is explained in the Casino Mate Privacy Policy.
First-party and third-party cookies
First-party cookies are set by Casino Mate or by service providers acting on our behalf. Third-party cookies are set by another organisation whose content, tools or services may be available through the website. For example, third-party technologies may support website analytics, security, advertising measurement or embedded features.
2. How Casino Mate uses cookies
Casino Mate may use cookies for several purposes. The cookies used on a particular page or at a particular time may depend on the services available, the device and browser you use, your preferences and whether you are signed in to an account.
- To operate essential website functions, including navigation, account access, session management and security controls.
- To remember choices you make, such as language, region, display settings or cookie preferences.
- To help protect the website, accounts and services against fraud, abuse, automated activity and other security risks.
- To understand how visitors use the website, including which pages are viewed, how visitors move through the website and whether pages function as intended.
- To monitor performance and identify technical errors so that the website can be maintained and improved.
- To measure the effectiveness of communications, promotions or advertising where such activities are used.
- To support responsible operation of gambling-related services, including account controls, age and identity processes, fraud prevention and safer gambling measures where relevant.
- To provide or remember features supplied by third-party services, where those services are enabled.
Information collected through cookies may be combined with information from your device, browser or account. We use such information only for legitimate business and service purposes, subject to applicable law and the choices available to you.
Cookies and gambling services
If you access account or gambling features, some cookies may be necessary for those features to work correctly. They may help maintain a secure session, confirm that requests come from your browser, prevent unauthorised access and support required checks. Disabling these cookies may prevent you from signing in, completing account actions or using some services.
3. Categories of cookies
Cookies can be grouped into the following categories. The names and technologies used may change as the website develops, and not every category will necessarily be active on every visit.
Strictly necessary cookies
These cookies are required for core website functions. They may enable secure login, account sessions, navigation, fraud prevention, load balancing, accessibility features and the operation of privacy choices. Because the website may not function properly without them, they generally cannot be disabled through a cookie preference tool.
Functional or preference cookies
These cookies remember information that makes the website easier to use. They may save settings, choices or information that you have entered so that you do not need to provide it repeatedly. If you reject these cookies, some preferences may not be remembered and you may need to make the same selections again.
Analytics and performance cookies
These cookies help us understand website traffic and performance. They may show which pages are popular, how long pages take to load, whether a feature is being used and where errors occur. The information is generally used in aggregated or pseudonymous form to improve the website and user experience.
Advertising and measurement cookies
Where relevant and permitted, these cookies may help measure campaigns, understand interactions with promotional content or limit repeated advertisements. They may also help assess whether communications are relevant to an audience. You may be able to refuse this category through the website's cookie controls or your browser settings.
Security and compliance technologies
Some technologies are used to protect services, detect unusual activity, support identity or age-related processes, meet legal obligations and maintain the integrity of the platform. These technologies may operate in addition to ordinary cookies and may not be controlled in the same way as optional analytics or advertising cookies.
4. Your choices and browser controls
When available, you can use the cookie preference tool on the website to accept or reject optional categories of cookies. Your choices may be stored in a cookie so that they can be remembered. If you delete cookies, change devices or use a different browser, you may need to set your preferences again.
You can also manage cookies through your browser settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from particular websites or block cookies generally. Browser controls vary, so you should check the help or privacy section of your browser for instructions.
- Blocking all cookies may affect website navigation, account access and other essential functions.
- Deleting cookies does not necessarily delete information already collected or stored by Casino Mate or a service provider.
- Cookie settings usually apply only to the browser or device on which they are changed.
- Some third-party technologies may have their own privacy tools or opt-out processes.
- If you use private browsing, cookies may be removed when the private session ends, depending on your browser.
Where a cookie preference tool is provided, your selection will be respected to the extent reasonably possible. Strictly necessary cookies may continue to operate because they support essential functions, security or compliance requirements.
Do Not Track signals
Some browsers offer a Do Not Track setting. There is no consistent technical standard for responding to these signals across websites and services. Casino Mate will consider available browser and privacy controls in accordance with applicable requirements and the settings provided through the website.
5. Third-party services, retention and updates
Casino Mate may use carefully selected service providers to host, secure, analyse, support or improve the website. Those providers may place or access cookies and similar technologies when delivering services on our behalf. Third parties may also process information under their own privacy policies. We encourage you to review relevant third-party information where it is made available.
Cookie information may be stored for different periods depending on its purpose. Session cookies generally expire when a browsing session ends, while other cookies may remain until they expire or are deleted. Retention periods may also be affected by security, legal, operational and record-keeping requirements. We aim to retain information only for as long as reasonably necessary for the purpose for which it was collected, subject to applicable law.
The website may contain links to websites or services operated by other organisations. This Cookies Policy does not apply to those external services. Their use of cookies and personal information is governed by their own policies and settings. You should review those policies before using an external website or feature.
Changes to this policy
We may update this Cookies Policy when our website, services, technologies or legal obligations change. The updated version will be made available on this page, with the updated date where appropriate. If a change is significant, we may provide additional notice or request your preferences again. You should check this page periodically to remain informed about how cookies are used.
Questions and privacy requests
If you have a question about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available support or privacy contact method provided on the Casino Mate website. Do not include unnecessary sensitive information in a message. Requests may need to be verified before they can be actioned, and some information may need to be retained or processed where required by law or for security purposes.
By continuing to use the website after reviewing this policy, you acknowledge the use of cookies as described here, subject to the choices and controls available to you. This policy does not replace any consent requirement that may apply under Australian law or other applicable requirements.
