+ 80 Free Spins
Across your first four deposits
Contact Casino Mate
Need help with Casino Mate? Email our support team at support@casino-mate.wtf for assistance with your account, payments, website access or responsible gambling options. We aim to make every enquiry clear and straightforward, and replies are usually sent within 24 hours, although response times can vary depending on the nature of your request.
Featured Games
Savanna Safari
nucleus
Book Of Champions Reloaded
spnmnl
Gladiator Ways
redtiger
East London Boys
fbastards
Sun Crown
amigo
Fortune of Flint
gamebeat
How to get in touch
To contact Casino Mate by email, write to support@casino-mate.wtf. Please use the email address linked to your account where possible, so the support team can locate your details and handle your request more efficiently. Do not include your password, full payment card number or other sensitive security information in your message.
In this article
For faster assistance, include the following information in your email:
- Your account email address or username
- A short, clear description of the issue or question
- Relevant dates, transaction references or screenshots, if applicable
- Any steps you have already taken to try to resolve the problem
You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems or responsible gambling requests. If your enquiry concerns an urgent account or safety matter, explain this clearly in the subject line and message so it can be reviewed appropriately.
The support team may need to ask for additional information before discussing account-specific matters. This helps protect your account and ensures that requests are handled responsibly. Please allow reasonable time for a response and avoid sending repeated emails about the same issue, as this may slow down the review.
